TERMS & CONDITIONS
We continuously strive to ensure the highest levels of safety measures are in place at all of our venues.
The Infinite Sports Special Operating Procedures reflect all necessary safety measures as advised by the Dubai Sports Council.
By agreeing to the terms & conditions, you are voluntarily participating in these activities and will follow all rules & regulations in respect of the use of the facilities and premises and assume all risks of injury.
The following rules and safety guidelines are in place to keep everyone safe.
Parents should park in the designated areas and players should not leave their car until directed by staff to avoid gathering at the registration area.
No spectators are allowed on site.
Any players under 12 years old who require assistance may be accompanied by one parent/guardian into the venue to drop them off and pick them up, however they will not be permitted to remain on site all day.
Temperature checks will be carried out on all players and visitors upon arrival and anyone with a temperature of over 37.5 degrees shall not be allowed in the facility.
Masks should be worn by all staff, visitors at all times.
Masks for players must be worn on entry and exit and while moving around the facility, however they can be removed during strenuous exercise and when 2 meters away from others.
A minimum of 2 metres distance must be maintained at all times.
SAFETY & HYGIENE
All equipment is cleaned and sanitised before and after every session.
All players should wash hands regularly.
No sharing of equipment is allowed.
Water bottles cannot be refilled or shared with others.
If your child or anyone in your household has any symptoms of a cold, flu or fever, has a cough, temperature, breathing difficulty, respiratory disease or immunodeficiency, please do not bring your child to the session for their safety and the safety of others.
If your child or anyone in their household is ill or has travelled to a country of risk (advised by DHA), please obtain a negative PCR test for any player/visitor to the facility prior to participating in any programmes.
If a student has been sick, feels unwell or has any open wounds they should not join the sessions.
Appropriate clothing should always be worn for the relevant activity, taking safety into consideration.
No changing rooms will be available.
Toilets are permitted for one student at a time and will be cleaned between every use.
RULES & REGULATIONS
Players must follow instructions of the coach at all times.
Players should not run anywhere around the facility and must stay within their groups.
No pool or aquatic activities will take place during multi activity camps as changing rooms are not permitted.
Players should bring a packed lunch and a water or drinks bottle. (Please note this cannot be refilled until they return home).
A physical distance of at least 2 metres must be maintained at all times.
Players must always follow the guidance of Infinite Sports staff to help us ensure a safe and a fun environment for all.
Personal belongings can be kept in the designated areas on site.
HEALTH AND SAFETY WAIVER
I understand that I have full responsibility for the health of my child/children.
Save to the extent that such matter arises out of the negligence of, or misconduct of, Infinite Sports, associated sponsors and the applicable venue, I will not hold Infinite Sports responsible for any loss damage or injury to the participant or his/her belongings or claim for any injury or impairment the participant may incur during the duration of the activity.
I acknowledge the contagious nature of COVID-19 and understand the risk of becoming exposed to, or infected by, COVID-19 at the sports facility. On my behalf, and on behalf of my children, I hereby release covenant not to sue, discharge, and hold harmless the facility management company and their employees, agents, and representatives, of all liabilities, claims, actions, damages, costs or expenses of any kind arising out of or relating thereto whether a COVID-19 infection occurs before, during, or after participation in Infinite Sports related activities.
I certify that all those enrolled on my account to participate in activities with Infinite Sports are physically fit and I know of no physical reason, illness or medical condition to which would preclude participation in such events. Any illness or pre-existing medical condition will be disclosed at the time of registering the participant, and medical records will be updated in the event of any new conditions being diagnosed.
I understand that I must have my own medical insurance to participate in such activities and/or events.
I fully understand the risks associated with participating in such activities and/or events which can include accident, personal injury, including injuries unknown and unanticipated. Should the need arise I hereby give my consent to Infinite Sports Services LLC to provide medical treatment, which may be deemed advisable in the event of injury, accident, and/or illness during participation in such activity/event.
I understand that no responsibility will be accepted by Infinite Sports Services LLC for loss or damage to the property or valuables of the registered players on my account, even if such items are left in the lockers provided.
Infinite Sports Services LLC reserves the right to make any necessary changes to the program or coach prior to or during the term.
I agree to the adhere to all above guidance in accordance with government regulations regarding the safe return to activities and all instructions which are issued by the Supreme Committee of Crisis and Disaster Management in Dubai, the Department of Economic Development, Dubai Sports Council and relevant authorities, shall be observed and strictly followed.
I consent to the use of physical guidance and understand that on occasion physical guidance may be used by the relevant instructor when teaching a certain skill.
I consent to allow contact should any support or first aid be required during the session.
Assistance may also be provided by our qualified staff. All staff will wear masks throughout all sessions and will wear gloves to carry out any first aid.
USE OF PHOTO & VIDEO IMAGES
I understand that photographs or videos may sometimes be taken during the activity and I hereby consent to allow such material to be used on our marketing material including website and social media sites.
All materials will be posted within the laws of the UAE.
REGISTRATION & PAYMENTS
All registrations & payments must be made in advance (minimum of 24 hours prior) to ensure maximum ratios are maintained during all sessions.
The term fees inclusive of registration fee and any applicable VAT to be paid in advance of first session.
Your booking confirmation may be required to access the venue.
I understand that if I make payment by cheque, and this cheque is returned by the bank for any reason, there will be an administrative charge of AED 100 to be made to Infinite Sports Services LLC.
MISSED SESSIONS/LATE PICK UP
REFUND POLICY: I acknowledge that all sessions are non-refundable.
CREDIT SESSIONS POLICY: I understand that a credit note will only be offered against any missed
sessions under the below circumstances:
• If IJF cancel a session due to unforeseen circumstances e.g. coach illness, facility availability.
• Medical issues that are supported by a valid doctor’s note. (In the event of long-term sickness or injury I will inform IJF immediately and provide a valid medical certificate).
I acknowledge that:
• Credited sessions may only be approved at the discretion of the Academy Manager and will be based on availability.
• All credit sessions must be used within the term of booking otherwise the session will be void.
• I understand that rescheduled sessions may not always be possible at the same venue or with the same coach.
• If there is failure to attend a rescheduled class, IJF will not be liable to refund or reschedule the class.
• A late payment fee of AED 100 will be invoiced to the parent/guardian if a child is not collected within 15 minutes of the end of the session.
• All bookings adjustments must be communicated to email@example.com
Contactless payments are now in operation.